Shipping policy
1. Shipping Partners
We are pleased to partner with I think Logistics to handle the shipping of your orders. Our goal is to provide you with a smooth and efficient shipping experience.
2. Shipping Rates and Timeframes
Shipping Rates:
Our shipping rates are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost at the checkout page before finalizing your purchase.
Shipping Timeframes:
The estimated delivery time for your order may vary depending on your location and the shipping method you choose during checkout. Please refer to the estimated delivery time provided at the time of purchase.
All products will be shipped within 7 days from the date of order confirmation.
Please note that these timeframes are estimates and not guaranteed.
3. Order Processing
Order Processing Time:
We strive to process and ship orders as quickly as possible. Orders are typically processed within 1–2 business days after payment confirmation. Custom or made-to-order items may have longer processing times.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
4. Shipping Destinations
We offer shipping services to addresses within India.
If you require shipping to a location outside of these areas, please contact us directly to discuss shipping options and associated costs.
5. Shipping Delays and Issues
While we strive to meet estimated delivery times, there may be occasions when unforeseen circumstances or issues with our shipping partner can lead to delays. We will make every effort to inform you of any significant delays and provide assistance in resolving any shipping-related issues.
6. Shipping Restrictions
Certain products may be subject to shipping restrictions or regulations, which can vary by location. It is your responsibility to be aware of and comply with any applicable shipping restrictions in your area.
7. Shipping Fees
Shipping fees are non-refundable unless there was an error on our part in fulfilling your order or if the product is damaged during transit. In such cases, please contact our customer support team for assistance.
8. Returns and Refunds
For information regarding returns and refunds related to shipping, please refer to our Returns and Exchange Policy.
9. Contact Information
If you have any questions or concerns about our shipping policy or your order's shipping status, please feel free to contact our customer support team at solebae19@gmail.com.